Frequently asked questions
What is a Matterport Virtual Tour?
A Matterport Virtual Tour is one of the newest and most interactive way to view a home, immersing each viewer into your listings, without you or your clients being there.
What is a Video Tour?
A Video Tour is a structured story created to spotlight the features of the home or community that you wish to share. This is a great way to showcase your listing in a way that potential buyers can enjoy from anywhere in the world.
How are 3D Immersive Floor Plans Built?
Our floor plans are built using both the Matterport Schematic Floor Plan system which provides a 98% accurate plan as well as manual measurements by our floor plan technician.
How long does it take to recieve a floor plan?
In most cases each floor plan will be available for download by 10 am next day.
How many photos will I recieve?
Our standard photo package includes 20 photos. These photos will always come in MLS compliant format as well as High Resolution Print Ready. Should you wish additional photos we do offer those as well at $5.50 / Edited Photo. Should you require a larger quantity, please contact us for a custom quote.
What quality can be expected?
The entire team at 3D Immersive prides themselves in quality that is so consistant that we know you'll be happy with your results regardless of which photographer shows up.
How do I book services?
How much time do I have to cancel a booking?
It is important to us that all cancellations are made 24 hours prior to your booking, this will ensure that a cancelation fee of $75 is waived.
How quickly will the deliverables of my order be availble?
What is the 3D Immersive service area?
It's very important to us that we are able to reach you and your clients, which is why our service area is from Abbotsford to West Vancouver. Our 3 Offices are located in Vancouver, Burnaby, and Port Coquitlam.